Last Updated: March 11, 2026
At Kurum Group of Companies (KGC), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services. By accessing our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
- Personal Identification: Full name, email address, phone number, and company/organization name
- Business Information: Trade license details, company registration documents, and business activity information
- Technical Data: IP address, browser type, device information, and browsing behavior (collected via cookies)
- Communication Data: Information submitted through contact forms, live chat, or email correspondence
- Transaction Data: Order details, payment information, and billing/shipping addresses for e-commerce transactions
2. How We Use Your Information
Your personal data is used for the following purposes:
- To provide, operate, and improve our business setup, licensing, and consulting services
- To respond to your inquiries, requests, and support tickets
- To process orders, payments, and manage delivery of services
- To comply with legal and regulatory obligations in the UAE and other jurisdictions
- To analyze website performance and enhance user experience
- To send marketing communications and newsletters (with your explicit consent)
- To prevent fraud, ensure security, and protect our legitimate business interests
3. Data Protection & Security
We implement robust technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website is secured with SSL/TLS encryption, and all data transmissions are encrypted. We regularly review and update our security practices to maintain the highest standards of data protection.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. The types of cookies we use include:
- Essential Cookies: Required for the website to function properly and cannot be disabled
- Analytics Cookies: Help us understand visitor behavior and improve website performance (e.g., Google Analytics)
- Functional Cookies: Remember your preferences and settings for a personalized experience
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
5. Third-Party Services
We may use third-party service providers for analytics, payment processing, customer support, and marketing purposes. These providers include Google Analytics, social media platforms, payment gateways, and CRM systems. Each third-party service operates under its own privacy policy, and Kurum Group is not responsible for their data processing practices.
6. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. Your data may be shared only under the following circumstances:
- With government authorities and regulatory bodies when required by law
- With trusted service providers (hosting, payment processing, logistics) under strict contractual obligations
- With your explicit consent for specific purposes
- To protect the rights, property, or safety of Kurum Group, our clients, or the public
7. Your Rights
In accordance with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL), you have the following rights:
- The right to access your personal data and obtain a copy
- The right to request correction of inaccurate or incomplete data
- The right to request deletion or erasure of your personal data
- The right to withdraw consent for data processing at any time
- The right to object to automated decision-making and profiling
- The right to data portability where technically feasible
- The right to lodge a complaint with the relevant supervisory authority
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Once the retention period expires, your data will be securely deleted, destroyed, or anonymized in accordance with our data retention policies.
9. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe that a minor’s personal information has been collected through our website, please contact us immediately so we can take appropriate action.
10. International Data Transfers
As Kurum Group operates across multiple jurisdictions including the UAE, Turkey, United Kingdom, Pakistan, and the Philippines, your personal data may be transferred to and processed in countries outside your country of residence. We ensure that adequate safeguards are in place to protect your data in compliance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any modifications will be published on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us through any of the following channels:
- Company: Kurum Group of Companies
- Address: 1808 Al Ameri Tower, Barsha Heights, Dubai, United Arab Emirates
- Phone: +971 4 222 4749
- Email: info@kurumgroup.com
- Website: www.kurumgroup.com
This Privacy Policy has been prepared in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable international data protection standards.
